Privacy Disclaimer

The NSW IMET website is maintained by NSW IMET. This Privacy Policy applies to all the publicly accessible pages on the NSW IMET site located at http://www.imet.health.nsw.gov.au. NSW IMET does not have any responsibility for the privacy policies or practices of third party sites linked to NSW IMET site. If you have any questions about the NSW IMET site, or the application of this Privacy Policy or a request for access to information held please contact NSW IMET on (02) 9844 6562.

Users of the NSW IMET site are entitled to expect that any information as a result of that use will be treated within the terms of the New South Wales government's privacy responsibilities and obligations. The New South Wales government's privacy practices are regulated by the New South Wales Privacy and Personal Information Protection Act 1988.

NSW IMET is committed to safeguarding the privacy of applicant information, and has implemented measures to comply with its obligations under the Health Records and Information Privacy Act 2002. By registering with the NSW IMET site, it is understood that you agree with these Terms and Conditions. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Our policy is both specific and strict. It complies with NSW law. If you think our policy falls short of your expectations or that we are failing to abide by our policy, please tell us.

Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different from a similar risk in a bricks and mortar establishment. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.

Here is a list of the information we collect, and why it is necessary to collect it:

  • Basic identification and contact information, such as your name and contact details. This information is used:
    • To maintain our records
    • to provide you with the services which you request
    • for answering your enquiries
    • for verifying your identity for security purposes
    • to help make our website as useful to you as possible
    • to facilitate specific functions, in particular the swap process
  • Financial information, including credit card details.

    This information is used to obtain payment for Bonds and Special Consideration fees. Our staff and contractors have limited access to financial details. We do not retain this information. However, in the future, we may retain this information because it is convenient for users to provide credit card details once, rather than on many occasions

  • Disclosure to Government and their agencies

    We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as court order or search warrant

  • Update your information

    At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information. If you have any question regarding the privacy policy, please contact NSW IMET on (02) 9844 6562.